1. Who we are
Allin Book (“Allin Book”, “we”, “us”, or “our”) provides a booking and scheduling workspace that enables individuals and teams to create booking pages, sync calendars, and manage appointments (the “Service”).
For the purposes of data protection laws, Allin Book is the “data controller” for personal information we collect directly from you via our website, app, and communication channels.
2. What this Policy covers
This Privacy Policy applies to personal information we collect when you:
- Visit or use our website and product (including any subdomains);
- Create an Allin Book account or log into an existing one;
- Interact with our booking pages as a client, guest, or invitee of an Allin Book workspace owner; or
- Communicate with us, for example via email or support channels.
This Policy does not govern how our customers choose to use or configure Allin Book with respect to their own clients or employees. If you book a meeting with someone using Allin Book, that person or organization may be the “controller” of your data in that context and may have its own privacy policy.
3. Information we collect
3.1 Information you provide to us
We collect information you provide directly to us, such as when you create an account, configure your workspace, or contact support. This may include:
- Account details – name, email address, password (hashed), profile photo, workspace name;
- Billing details – payment method (processed via a secure payment provider), billing address, VAT/tax details;
- Booking configuration – services you create, availability rules, team routing, custom questions;
- Content you submit – messages you send via contact forms, feedback, or support requests.
3.2 Information about your use of the Service
When you use Allin Book, we automatically collect some technical and usage information, for example:
- Log data (such as IP address, browser type, device identifiers, pages viewed, and timestamps);
- Usage data (such as features clicked, pages visited in the app, and configuration changes);
- Device and network information (such as operating system, language, approximate location based on IP).
3.3 Information about your clients and invitees
When someone books through your Allin Book page, we process the information that person provides, such as:
- Name, email address, and other contact details;
- Chosen service, date, time, and related booking details;
- Answers to any custom questions you add to your booking forms.
In most cases, you (the workspace owner) are responsible for what information you ask for and how you use it. We process this information on your behalf to deliver the booking experience.
4. How we use your information
We use personal information for the following purposes:
- To provide and maintain the Service – including account creation, authentication, and booking workflows;
- To operate your booking pages – generating booking links, syncing availability, sending confirmations and reminders;
- To communicate with you – sending transactional emails about your account, service changes, or support responses;
- To improve Allin Book – analyzing usage patterns, testing interfaces, and developing new features;
- To secure the Service – detecting abuse, preventing fraud, and maintaining system integrity;
- To comply with legal obligations – recordkeeping, responding to lawful requests from authorities, and similar.
5. Legal bases (EEA/UK users)
If you are in the European Economic Area (EEA), the United Kingdom (UK), or a jurisdiction with similar requirements, we rely on one or more of the following legal bases for processing your personal data:
- Performance of a contract – when we provide the Service to you as a customer or user;
- Legitimate interests – such as improving Allin Book, securing the Service, and preventing abuse, where those interests are not overridden by your rights;
- Consent – where you have explicitly consented (for example, certain analytics or marketing emails, where required by law);
- Legal obligation – where processing is necessary for us to comply with applicable law.
7. Analytics & third-party tools
We may use analytics tools to help us understand how Allin Book is used and to improve performance and reliability. These tools may collect anonymized or pseudonymized information about your device and interactions with the Service.
Where required by law, we will seek your consent before enabling analytics tools that rely on cookies or similar technologies. You can withdraw your consent at any time via the available settings (where implemented) or by adjusting your browser cookie preferences.
8. When we share your information
We do not sell your personal data. We may share limited information in the following situations:
- Service providers – trusted vendors who help us operate Allin Book (for example, hosting, email delivery, payment processing, analytics). They are bound by confidentiality and data protection obligations.
- Workspace owners & team members – when you book a meeting with a workspace using Allin Book, your booking details are shared with that workspace’s authorized users to manage the appointment.
- Legal or security reasons – if required by law, regulation, legal process, or to protect the rights, property, or safety of Allin Book, our users, or others.
- Business transfers – if Allin Book is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection consistent with this Policy.
9. International data transfers
Allin Book may process and store information in countries other than the one you live in. These countries may have different data protection laws.
Where we transfer personal data from the EEA or UK to countries that have not been deemed to provide an adequate level of data protection, we use appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect your information.
10. Data retention
We keep personal information for as long as necessary to:
- Provide the Service and maintain your account;
- Comply with legal, accounting, or reporting requirements;
- Resolve disputes and enforce our agreements.
When we no longer need personal information, we will either delete it or anonymize it so it can no longer be linked to you.
11. Your rights & choices
Depending on your location and applicable law, you may have some or all of the following rights:
- Access to the personal data we hold about you;
- Correction of inaccurate or incomplete data;
- Deletion of your personal data in certain circumstances;
- Restriction of or objection to certain processing;
- Data portability (receiving certain data in a machine-readable format);
- Withdrawal of consent where processing is based on your consent.
You can exercise many of these rights directly in your account settings (for example, updating your profile or closing your account). For other requests, please contact us using the details in the Contact us section below.
If you are in the EEA, UK, or a similar jurisdiction, you also have the right to lodge a complaint with your local data protection authority.
12. Security
We use technical and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. These measures may include encryption in transit, access controls, logging, and regular security reviews.
However, no online service can be completely secure. You are responsible for maintaining the security of your login credentials and for notifying us promptly if you suspect unauthorized access to your account.
13. Children’s privacy
Allin Book is not directed to children under the age of 16, and we do not knowingly collect personal information from children under that age. If we become aware that a child has provided us with personal information, we will take steps to delete that information.
14. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our Service, our data practices, or applicable laws. When we make changes, we will update the “Last updated” date at the top of this page.
In some cases, we may provide additional notice (for example, by email or within the app) if the changes are material. Continued use of Allin Book after the updated Policy becomes effective constitutes your acceptance of the changes.
15. Contact us
If you have any questions about this Privacy Policy, or if you want to exercise your data protection rights, you can contact us at:
Email: mail@allinbook.me